Privacy Policy

গোপনীয়তা নীতি

Gazaria Popular Hospital & Diagnostic Centre
গজারিয়া পপুলার হাসপাতাল এন্ড ডায়াগনস্টিক সেন্টার

Last updated: 11 April 2026 | সর্বশেষ হালনাগাদ: ১১ এপ্রিল ২০২৬

Gazaria Popular Hospital & Diagnostic Centre is committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, and store the information you provide through our Facebook Page, website, phone, Messenger, WhatsApp, online forms, or direct communication.

গজারিয়া পপুলার হাসপাতাল এন্ড ডায়াগনস্টিক সেন্টার আপনার ব্যক্তিগত তথ্যের গোপনীয়তা রক্ষায় প্রতিশ্রুতিবদ্ধ।

1. Information We Collect

We may collect the following personal information as needed:

• Name (নাম)
• Mobile phone number (মোবাইল নম্বর)
• Email address (ইমেইল ঠিকানা)
• Address (ঠিকানা)
• Age or date of birth (বয়স বা জন্মতারিখ)
• Gender (লিঙ্গ)
• Appointment or service-related information (অ্যাপয়েন্টমেন্ট বা সেবা সংক্রান্ত তথ্য)
• Messages or inquiries about medical services (চিকিৎসা সেবা বিষয়ে আপনার পাঠানো বার্তা বা জিজ্ঞাসা)
• Information received via Facebook Lead Forms, Messenger, WhatsApp, or phone calls (ফেসবুক লিড ফর্ম, মেসেঞ্জার, হোয়াটসঅ্যাপ বা ফোন কলের মাধ্যমে প্রাপ্ত তথ্য)

2. Purpose of Data Collection

We may use your information for the following purposes:

• Patient registration and service delivery (রোগী নিবন্ধন ও সেবা প্রদান)
• Appointment confirmation and follow-up communication (অ্যাপয়েন্টমেন্ট নিশ্চিতকরণ ও ফলো-আপ যোগাযোগ)
• Providing healthcare-related information (স্বাস্থ্যসেবা সংক্রান্ত তথ্য প্রদান)
• Responding to your questions or requests (আপনার প্রশ্ন বা অনুরোধের উত্তর দেওয়া)
• Improving our service quality (আমাদের সেবার মান উন্নয়ন)
• Sending promotional information, offers, or health awareness messages (প্রচারমূলক তথ্য, অফার বা স্বাস্থ্যসচেতনতা বিষয়ক বার্তা প্রদান)
• Meeting legal or administrative requirements (আইনগত বা প্রশাসনিক প্রয়োজন পূরণ)

3. Information via Facebook, Messenger & Online Advertising

If you contact us through our Facebook Page, Messenger, WhatsApp, phone number, Call Button, or Lead Form, we may use the information you provide for communication, service delivery, follow-up, and customer support.

We may analyze general platform data or feedback to understand the effectiveness of our services and campaigns. However, we do not sell your personal information.

4. Medical Information

Information you provide for medical services or consultations will only be used for necessary services, communication, or support purposes. Information sent via online or social media channels may not always be considered a complete medical record. In case of a medical emergency, please contact your nearest hospital or emergency service directly.

5. Third-Party Sharing Policy

We do not sell, rent, or unnecessarily transfer your personal information to third parties. However, information may be shared in the following cases:

• With authorized doctors, staff, or administrative departments of the hospital
• With partner organizations responsible for completing necessary services
• With relevant authorities when required by law or government directive

6. Data Security

We take reasonable administrative, technical, and organizational measures to ensure the confidentiality and security of your information. However, no internet-based data transfer can be guaranteed to be 100% secure.

7. Your Rights

You have the right to:

• Access information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Opt out of promotional communications

8. Data Deletion Request

If you wish to request deletion of your personal data, you may contact us directly. We will review your request within a reasonable timeframe and take the necessary steps.

To request data deletion, call or message: +880 1307-298844

9. Children's Information

We do not intentionally collect personal information from minors without parental consent.

10. Third-Party Links

Our Facebook Page, website, or online platforms may contain links to third-party websites. The privacy policies of those third-party websites or services are not under our control.

11. Changes to This Policy

We may update or change this Privacy Policy at any time as needed. The revised policy will be effective from the date of publication on this page.

12. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact us: