Privacy Policy

গোপনীয়তা নীতি

Gazaria Popular Hospital and Diagnostic Centre
গজারিয়া পপুলার হসপিটাল ও ডায়াগনস্টিক সেন্টার

Last updated: 28 April 2026 | সর্বশেষ হালনাগাদ: ২৮ এপ্রিল ২০২৬

Gazaria Popular Hospital and Diagnostic Centre is committed to protecting your personal information and privacy. This Privacy Policy explains the limited information we collect through our website, Facebook Page, phone, Messenger, WhatsApp, or direct contact channels, and how that information is used.

গজারিয়া পপুলার হসপিটাল ও ডায়াগনস্টিক সেন্টার আপনার ব্যক্তিগত তথ্যের গোপনীয়তা রক্ষায় প্রতিশ্রুতিবদ্ধ। অনলাইন চ্যানেলগুলো সাধারণ যোগাযোগ ও callback সমন্বয়ের জন্য; চিকিৎসা পরামর্শ, রিপোর্ট, উপসর্গ বা diagnosis পাঠানোর জন্য নয়।

3. Information We Collect

For general contact, callback coordination, hospital registration, website operation, analytics, and advertising measurement, we may collect the following limited information:

• Name (নাম)
• Mobile phone number (মোবাইল নম্বর)
• Area or approximate location if needed for callback coordination
• Communication source or channel, such as website, phone, Facebook Page, Messenger, WhatsApp, Call Button, or Meta Lead Form
• General message or preferred callback time that you choose to provide
• Basic technical and analytics data, such as IP address, browser/device information, approximate location derived from IP address, pages viewed, referring page, timestamps, cookie or device identifiers where applicable, and ad interaction data

We do not collect sensitive health information, medical history, diagnostic results, prescriptions, or test reports through this website or any online channel.

ওয়েবসাইট, Facebook, Messenger, WhatsApp বা Meta Lead Form-এ চিকিৎসা-সংক্রান্ত ব্যক্তিগত তথ্য, রিপোর্ট, উপসর্গ, diagnosis, prescription বা test result পাঠাবেন না। এসব বিষয় সরাসরি হাসপাতালে আলোচনা করা উচিত।

4. Purpose of Data Collection

The limited information above is used only for:

• Appointment confirmation and follow-up communication
• Patient registration (in the hospital's internal paper records)
• Responding to your questions or appointment requests
• Improving the quality of our service
• Measuring website performance, understanding which pages are visited, and improving the website experience
• Measuring advertising performance and understanding which ads or channels generate general enquiries
• Meeting legal or administrative requirements

5. Analytics, Facebook, Messenger & Online Advertising

If you contact us through our Facebook Page, Messenger, WhatsApp, Call Button, or Meta Lead Form, we may collect your name, phone number, preferred callback time, area/location, and general message so our team can contact you and coordinate your enquiry.

Our Meta Lead Forms should be used only for general contact and callback requests. Please do not submit medical-service details, symptoms, reports, diagnosis, pregnancy-related information, prescription details, treatment details, or other sensitive health information through Meta Lead Forms, Messenger, WhatsApp, or website messages. These matters should be discussed directly with hospital staff in person or by phone.

We may use analytics and advertising technologies, such as Cloudflare Web Analytics, Google Analytics, Meta Pixel, Meta Conversions API, or similar tools, to measure website visits, improve the website, protect the site from misuse, understand ad performance, and build general marketing audiences where permitted.

These tools may collect or receive technical data such as page views, clicks, visit time, referring page, browser/device details, IP address, cookie or device identifiers where applicable, and ad interaction data. If we use Meta Pixel, Conversions API, custom audiences, or similar advertising tools, we will not intentionally send medical records, diagnostic results, prescriptions, clinical notes, symptoms, report data, detailed treatment information, or patient-level hospital transaction information to advertising platforms.

We do not sell your personal information. Where required by law or platform rules, we will use appropriate consent, notice, or opt-out controls before using cookies, pixels, or similar advertising technologies.

6. Medical Information

All medical discussion, diagnosis, consultation, and report delivery happen in person at the hospital. Information sent via online or social media channels is not considered a complete medical record. In case of a medical emergency, please contact your nearest hospital or emergency service directly.

7. Third-Party Sharing Policy

We do not sell, rent, or unnecessarily transfer your personal information to third parties. Limited sharing may occur:

• With authorized doctors, staff, or administrative departments of the hospital (for providing the requested service)
• With relevant authorities when required by law or government directive

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information. Our paper-based record system is not exposed to online data breach risk. However, no internet-based communication (phone, Messenger) can be guaranteed to be 100% secure.

9. Your Rights

You have the right to:

• Access information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Opt out of promotional communications

10. Data Deletion Request

If you wish to request deletion of your personal data, please contact us directly or use our data deletion instructions page. We will review your request within a reasonable timeframe and take the necessary steps.

Data deletion instructions: https://gazariahospital.com/data-deletion/

To request data deletion by phone or message: +880 1307-298844

Email: hallo@gazariahospital.com

11. Children's Information

We do not intentionally collect personal information from minors without parental consent.

12. Third-Party Links

Our Facebook Page, website, or online platforms may contain links to third-party websites. The privacy policies of those third-party websites or services are not under our control.

13. Changes to This Policy

We may update or change this Privacy Policy at any time as needed. The revised policy will be effective from the date of publication on this page.

14. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact us: